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Springleaf Financial Services Website Review & Ratings + Springleaf Financial Services Coupons

Springleaf Financial Services: Products & Services

We provide bill consolidation loans, personal loans, home improvement loans, loans for unexpected expenses and vacations. For 90+ years, Springleaf Financial Services has provided the personal lending products for more than half a million customers across the country.

The company began in 1920 as Interstate Finance Corporation to underwrite the sales of trucks and other vehicles. In 1929, the company expanded to write credit-related insurance and start providing services outside of the Evansville area. In 1934, Springleaf Financial expanded across state lines by opening branches in Owensboro, Kentucky and Henderson, Kentucky. Since 2010, the company has been an 80% subsidiary of Fortress Investment Group.

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Springleaf Financial Services: Company Background

Springleaf Financial, previously known as American General Finance, is a company whose primary business is consumer lending, credit insurance and other credit related products. It was founded in Evansville, Indiana in 1920. Springleaf Financial Services provides loans and other credit related products to more than half a million families in 26 states, Puerto Rico and the Virgin Islands. 

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Springleaf Financial Services: Customer Feedback & Reviews

“I've had my loan with them a few months and so far so good. I make my payments on time and they leave me alone. The interest rate is high but I have bad credit and no co-lateral.”

 
Springleaf Financial has earned the BBB accreditation which means they are quick to close any complaints, a trait which is uncommon in most sites. I’ve had some issues, though, but they were resolved in time and I was saved the trouble of visiting their offices every once in a while. Most of the work was done online or on phone which is a pretty big relief.”


“There are people who have had issues with Springleaf Financial, but for me, it worked out well. I needed loan for a vehicle which was given to me on flexibly terms. I was quite relaxed all the way and when it came to paying them back, a relatively easier amount was agreed for me based on my circumstances. I’ll give it 4 out of 5 overall.”

Springleaf Financial Services: Business Credibility & Trustworthiness

Springleaf Financial has a user-friendly interface which lets the customers browse through the site easily and lets them ease in. All the details are provided in the most befitting manner. In order to guarantee confidentiality, Springleaf utilizes Global Compliance, an independent, third-party service provider of comprehensive ethics and compliance solutions, to accept and process anonymous and confidential submissions. You can submit a financial accounting or auditing concern directly to Global Compliance via phone or web link. You can choose to remain anonymous or provide contact information. Global Compliance will then forward the concern to Springleaf for review and action. No personal identifying information will be sent to Springleaf without your permission. This is something which cannot be ensured on other similar sites. BBB has determined that Springleaf Finance Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Factors that raised Springleaf Finance Corporation's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 390 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

  Realizing that the need for short-term and long-term loans is ever-increasing because of the price-hike, Springleaf Financial makes sure to cater to the need of its customers. It also offers an interactive referral system by which you may earn $100 for each referral to a friend about the Springleaf Financial. The simplicity and the straightforwardness of the site are appealing in many ways. There’s just a simple online form which you must fulfill if you are applying for loan. The rest of the procedure is completed by visiting their office nearest in your locality.

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Springleaf Financial Services: Website Popularity & Google Ranking

According to the website popularity metrics of Springleaf Financial , Google Page Rank is 4 out of 10, which is not a very healthy metric. Alexa ranking for the website is 49,537. Springleaf Financial is not listed at DMoz.com and Yahoo Directory, but the website is listed in Google Directory. Domain history is available and the domain age is almost 2 years and 8 months.

Springleaf Financial has its competitors. The toughest competitor of Springleaf Financial is www.ally.com. The process for applying at www.ally.com is tedious, though. The form is longer and takes much time. Springleaf Financial offers an easy mechanism to get oneself registered. It’s just a 3-step mechanism. You apply online, visit a branch office, and get funds. There’s also a call waiting time of 2 minutes at www.ally.com. Another leading competitor of Springleaf Financial is www.onemainfinancial.com. Information collected and used on OneMain Financial social media sites. Information collected on the websites of our OneMain Financial affiliates. Information you provide to the websites on which we advertise and place links. This is a major drawback since there’s a possibility of abuse of personal information. Springleaf Financial takes care of its customer’s private information. Upon entering the zip code of your area, you will be shown the address of the nearest branch office in your locality. This is a very helpful feature. One of the cons includes the lack of an online-chat. It is offered by other similar sites but Springleaf Financial falls behind in this area. They do offer a toll-free number which can be reached at any time of day.  

Springleaf Financial Services: Social Media Presence

There is no blog or online chat support for the customer of Springleaf financial. Yet as no company can survive without social media presence these days, Springleaf Financial has a facebook page with 61 likes with 21 people talking about it. It doesn’t seem very impressive. Information about the company’s background has been provided on the facebook page and pictures are available too. There is a twitter profile of Springleaf Financial too. Currently they have 674 tweets and 299 people are following them. Different representatives of the company are also there on these social media websites.

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Springleaf Financial Services: Website Security & Safety

Springleaf Financial uses secure https connection to ensure website security. According to Google’s Safe Browsing diagnostic, the website is secure and is not suspicious. There are no malicious softwares on the website, and also the website is free of any malicious content. Hence the website can be declared as safe and secure.

Springleaf Financial Services: Pricing & Packages

Pricing of Springleaf Financial is profitable for the customer and that is exactly the reason for great satisfaction of the customer and good customer reviews. For instance, there is cure agreement for people who are unable to make current payments. Such solutions serve as added plus for the customers of the company. Terms can be modified considering individual cases.

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Springleaf Financial Services: Shipping Rates & Policies

In order to secure a loan, there are three simple steps. Contact the company through telephone or email. Springleaf Financial  has all the solutions ready at hand, so that the customer does not have to wait for ages. Onwards, it works like a team work where the company representative and the customer collaborate to find the best deal.

Springleaf Financial Services: Payment Methods Accepted

There’s great flexibility when negotiating about the amount of loan. Vehicular loans are offered at a variety of range. The repayment on monthly basis can also be cut down according to your circumstances.   There’s a system of making payment online - from your computer or your smartphone.

You will need your account number, your Social Security number, and a blank check. Here’s how: Make a payment now.

Make a payment by phone.

Use the phone number listed on your billing statement. You can access your billing statement online now by going to mySpringleaf.

Send us your payment by mail.

Mail your payment to us with the payment stub from your billing statement. You can access your billing statement online now by going to mySpringleaf.

Pay at any Springleaf branch across the country.

Use the branch locator to the right to find the branch nearest you.

Make your payment at any Walmart location nationwide.

Give your account number and name to the Customer Service Center Representative and let them know that you are making a "CheckFree" payment on your Springleaf Financial Services account. A fee of $1.00-$1.50 is charged on payments made at Walmart locations.

Direct pay. Make your loan payments automatically every month.

Make your loan payments automatically every month when you use Direct Pay from Springleaf Financial Services, our automated payment option for our loan customers. Direct Pay works by debiting your checking or savings account on the day that the payment is due.

Direct Pay offers a wide range of benefits:

Checks do not have to be written each month. Payments are automatically posted on the payment due date, avoiding late charges. It's easy to maintain a history of consistent on-time payments. It is worry-free means of making payments, because you no longer have to worry about mail delays. Postage is no longer a necessity. It also eliminates any cost per check processing fee that you may be paying to your bank. It's free - there are no fees with the Direct Pay option. Direct Pay is available for both closed-end and revolving loan accounts. It is not available on retail accounts at this time. You can sign up to use Direct Pay at anytime during the life of your loan.

Different packages for home improvements, college education, vehicles are offered. Details can be confirmed by visiting the nearest branch office. They also offer a flexible mode of paying back which is not found on other sites. 

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Springleaf Financial Services: Returns, Refunds & Exchange Policy

The return and refund policy of Springleaf Financial is favorable for the customers. With easy payment solutions and concessional deals for customers, the loan repayment was never so easy. Mortgage Payment Solutions offer a variety of options for the customers. There is repayment plan, cure agreement, loan modification, short sales and deed in lieu. 

Springleaf Financial Services: Product images & screenshots
Springleaf Financial Services Coupons
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